Buying Guide

Roseberys is based in the heart of the art market in London and offers over 30 dedicated specialist auctions a year. We have a team of specialists in a wide range of areas from jewellery and watches, to Islamic & Indian arts, Modern Prints to Old Master paintings; whatever your interest Roseberys are pleased to provide you with the expert knowledge and guidance that is needed to assist you. We are delighted to offer a global service so that you can bid and buy with ease from wherever you are in the world.

Our buying guide tells you all about how to bid and buy at Roseberys and we hope will help to make your experience an enjoyable one.

Auction Dates
You can find all our auction dates online in our Auction Calendar or on the department pages, or you can register to receive email notifications when our catalogues are live on our website and ready to browse.

Catalogues
Fully illustrated catalogues are available to browse from the Catalogues section of our website, and you can subscribe to receive printed versions by contacting our client services team at clientservices@roseberys.co.uk or using our online form. You can also sign up to receive our e-catalogues for the sales you are interested in.

Searching for Items
All our catalogues are fully searchable by keyword. If you are looking for a particular item you can register to receive keyword alerts when an item matching your keyword is uploaded to our website.  Simply login to your account on our website and visit the My Alerts section of your account 
space. When your keyword is matched you will receive an email with a link to the appropriate lot.

Viewing
Viewing times are displayed on our website in both the Auction Calendar and individual auction catalogue pages. If you are unsure of our viewing times for any of our auctions please contact us at clientservices@roseberys.co.uk, or on +44 (0) 20 8761 2522.

All catalogue descriptions are listed and fully illustrated on our website here
The condition of items is not stated in the catalogue description, but is included in the online description where available. Buyers can request condition reports for any item offered at auction but, are encouraged to view lots in person prior to bidding to satisfy themselves as to the accuracy of the description and condition of lots.

Buyer’s Premium
Please note a buyer’s premium is applied to all lots bought at auction. The buyer shall pay the hammer price together with a premium thereon of 25% up to £250,000 (30% inclusive of VAT), 20% from £250,000-500,000 (24% inclusive of VAT), 12% from £500,000 onwards (14.4% inclusive of VAT) The premium price is subject to VAT at the standard rate.

Artists Resale Rights (ARR)

Some lots as indicated in the catalogue may be subject to Artists Resale Rights (ARR)
This was introduced by a European Directive in 2006 to ensure that artists receive a royalty when their work is resold by an auction house or gallery. This Right applies to living artists and to those who have died within the last 70 years who are from applicable countries. This royalty is paid by the purchaser on top of the hammer price if the sale price reaches or exceeds 1000 euros.
The amount payable is on a sliding scale e.g. up to 50,000 euros, the royalty rate is 4% of the sale price.
The maximum royalty a work can earn is capped at 12,500 euros.

First Time Bidders
New buyers are asked to register before bidding. You can do this in person at our saleroom or via email at clientservices@roseberys.co.uk

Photographic identification, current correspondence details and proof of address are required if you have not bid with us before. You may also be asked to leave a refundable deposit on the first time that you bid.

Buyers registering to bid on our website are asked to register with a valid credit or debit card, you will be contacted by our registration team to approve your account, and a copy of your photographic identification may be requested at this time. To read more about registering to bid online view our comprehensive guide here

Unfortunately, Roseberys cannot accept bids from unregistered buyers so please ensure you register with us in plenty of time before the auction.
You only need to register with us once and you will be able to bid at any of our auctions.

Important information
Remember buyer’s premium of 25% + VAT (30% inclusive of VAT) will be added onto the final hammer price and you should take this into consideration when bidding. There may also be an additional charge on lots that are subject to Artist Resale Rights or that have VAT on the hammer price. This information is clearly noted in the catalogue.


In person

You can bid in any of our auctions in person at our saleroom. Our front of house staff will issue you with a paddle which clearly displays your bidding number and when you want to bid you raise it in the air for the auctioneer to see.

Absentee bidding
If you are unable to attend the auction you can submit a confidential absentee bid indicating the maximum amount you would be prepared to bid. 
Our auctioneer will bid on your behalf and we will always try to secure the item for you at the lowest price within your bidding limit.

You can send your absentee bids to us by email at clientservices@roseberys.co.uk or you can leave them over the phone on +44 (0) 20 8761 2522 if you have already registered with us. We are unable to accept bids by fax. All absentee bids must be received by Roseberys at least one hour before the start of the auction, and please be advised that you will need to register to bid with Roseberys prior to leaving your bid.

Clients are also able to leave an absentee bid via our website on individual lot pages, this can be done before or during the auction. These bids are actioned on your behalf by the RoseberysLive software, and are not visible to the auctioneer. The first time you use the website you will need to register. Once your account has been created you can login and register to bid in any of our live auctions. For more information about how to leave a bid online and using RoseberysLive click here.

There is no surcharge for bidding on RoseberysLive or leaving bids through the website.

Online bidding
You can follow all our auctions live online and bid via the internet on your computer, tablet or mobile using RoseberysLive, our secure in-house bidding platform.

The first time you use the website you will need to register. Once your account has been created you can login and register to bid in any of our live auctions.

There is no surcharge for bidding on RoseberysLive. Read the complete guide on how to bid using RoseberysLive

Telephone bidding
A limited number of phone lines for lots in the auction are available for bidders subject to a minimum threshold. A member of staff will telephone you during the auction and bid live on your behalf.
To speak to our client services team about booking a telephone line please contact us at clientservices@roseberys.co.uk or on +44 (0)20 8761 2522.

At the end of the auction an invoice will be emailed directly to you, or sent to you by post if you have not provided an email address.
If you would like confirmation before the invoices are issued that your bids were successful you can either email us at clientservices@roseberys.co.uk, or you can telephone our client services department on +44 (0) 20 8761 2522 and a member of our team will be able to advise you.

Payment
Payment is required on all lots within five days of the auction.
Your invoice total is calculated on the hammer price plus buyer’s premium with a premium of 25% up to £250,000 (30% inclusive of VAT), 20% from £250,000-500,000 (24% inclusive of VAT), 12% from £500,000 onwards (14.4% inclusive of VAT) The premium price is subject to VAT at the standard rate.
VAT is only applicable to the buyer’s premium and not the hammer price, unless indicated on the lot using the term (VAT applicable on the hammer price).

Payment of your invoice can be made in any of the following ways:

• Cash:  up to the sterling equivalent of 10,000 Euros on the day of the transaction
• UK & International Debit & Credit card: Switch, Delta, Visa, online here (up to a maximum of £1,000 online or over the phone, to make a larger payment please visit the auction house in person or make a bank transfer)
• Online: via our payment page for payments up to a maximum of £1,000
• Bank transfer: payment is accepted via bank transfer to the following account (International bank transfers are subject to a £25 administration fee.):
Natwest Bank plc, Bloomsbury Parr’s branch, Sort Code 60-30-06, Account number 36952613, Swift code NWBKGB2L, IBAN GB80NWBK60300636952613.
 
Collection & Shipping
We are open Monday to Friday 9.30am-5pm for collections.
We ask that all lots are collected within five days of the auction. Should this not be possible we ask that you please contact us to discuss and we would be happy to try and assist you.

If your purchased lots are not collected within this timeframe items will be subject to storage charges of £2 per day per lot plus VAT.


By Appointment Only: We are open the selected weekend days following the auction from 10am-2pm for collections by appointment only and strictly subject to receipt of payment prior to collection, please contact our client services team to make arrangements, by email clientservices@roseberys.co.uk or by phone +44 (0) 20 8761 2522. We are unable to take payment on these days. Unfortunately, if payment has not been received we will not be able to release your items.

Delivery
Roseberys is unable to pack and ship items in-house, but we can suggest the following companies:

London and the South East
Capital Fine Art Carriers
Charles Bishop
+44 (0) 7957 209 523

Bernard Thornton
Bernard Thornton
+44 (0) 7970 118 762 

Nationwide and International
Mail Boxes Etc Croydon
+44 (0)20 8649 9777
info@mbecroydon.co.uk
mbe.co.uk

Specialist Packing
Pack and Send
+44 (0) 20 3818 1980
croydon@packsend.co.uk
packsend.co.uk

In order to release to a third party carrier you must inform Roseberys in writing of the lot number and carrier name. Please email clientservices@roseberys.co.uk

If you require any assistance selecting a suitable carrier our front of house team will be happy to help you. Please contact them on +44 (0)20 8761 2522, or at clientservices@roseberys.co.uk

If you intend to collect your items from Roseberys, our opening hours for collections are 9.30am to 5pm, Monday to Friday and selected weekend days by appointment only. We are not able to provide clients with packing materials, and all successful purchasers are asked to bring materials with them to ensure items are protected whilst in transit.

For more information about buying through Roseberys please see our Terms & Conditions of Sale.

Payment is accepted via bank transfer to the following account (International bank transfers are subject to a £25 administration fee.): Natwest Bank plc, Bloomsbury Parr’s branch, Sort Code 60-30-06, Account number 36952613, Swift code NWBKGB2L, IBAN GB80NWBK60300636952613.

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