Careers

 

Roseberys London are currently recruiting for the following vacancies:

 

Front of House Assistant & Administrator

Roseberys London are seeking a Front of House Assistant & Administrator to join our busy team.

Main job responsibilities include:

  • Managing the daily running of the auction house reception.
  • Answering of telephones and email enquiries
  • Dealing with customer queries and complaints
  • Co-ordinate valuers for in-house valuations
  • Managing collections and deliveries
  • Managing catalogue subscription database
  • Processing payments, cash and card transactions
  • Assisting in the production of catalogues
  • Assisting in the administration of the online auctions
  • Assisting in website administration
  • Managing pre & post auction correspondence
  • Conducting reconciliations for departments
  • Undertaking general administrative tasks
  • Keeping the reception area clean and tidy

The ideal candidate would have:

  • An organised and methodical approach to daily tasks.
  • Exceptional customer service skills and previous experience in a client facing position and complaints resolution.
  • The ability to work well under pressure and in a busy customer facing environment.
  • Be confident using computers and new software packages.
  • Previous experience of cash handling and card payment transactions.
  • Previous auction house experience desirable but not essential.

This is a full time role, Monday-Friday 9-5.30pm with some weekend work required for auctions and viewings.

To apply please email hr@roseberys.co.uk with a cover letter and CV. Please include your salary expectations.

Applications without all the requested information will not be considered.